Science and Innovation Campus Facilities Management

Integrated FM for science and innovation campuses

oxfordworkplace supports complex, high-value campus environments with a relationship-led IFM model designed for resilience, compliance, sustainability, and an outstanding occupier experience.

oxfordworkplace is a collaboration between ODS and Q3 Services, offering a unified FM solution that blends local expertise with technology-driven service delivery.

Central to the model is a dedicated Relationship Manager who provides a single point of contact to streamline communication, coordinate services, and strengthen accountability.

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Science campuses need FM that matches their complexity

Science and innovation campuses typically combine laboratories, R&D facilities, specialist environments, offices, and public realm infrastructure. FM must balance compliance, uptime, user experience, and scalability as the campus grows.

Effective FM must ensure:

  • Regulatory compliance across diverse facility types

  • Sustainable and energy-efficient operations

  • High-quality services that support occupier experience

  • Scalable delivery to match campus expansion

What makes us different on campus estates

One accountable partner across inside and outside
We integrate hard and soft FM with broader estate capabilities, reducing service silos and improving performance across the entire campus.

Technology-enabled oversight
We use modern systems and data-led approaches to improve responsiveness, visibility, and performance monitoring.

Sustainability aligned with campus goals
We support sustainability initiatives through practical operational change and performance tracking, aligned to environmental commitments.

Community and social value
We leverage strong local ties to support community engagement and local benefit (including returning profit to the community), which matters for campuses rooted in place and reputation.

Services for science and innovation campuses

Core offerings can include:

  • Preventative maintenance, 24/7 response, HVAC, plumbing, electrical repair, fabric maintenance

  • Cleaning, security, consumables, specialist services

  • Grounds, external areas, access routes, and estate works, aligned to campus experience and safety

  • Coordinated compliance planning and reporting aligned to specialist space requirements

How we work

Discovery: understand your estate, risk profile, growth plans, and occupier needs.

Integrated plan: define a campus-wide service plan, SLAs, KPIs, and governance.

Mobilisation: coordinate teams and processes around a single operating rhythm.

Performance and reporting: transparent reporting, continuous improvement, and strategic reviews with your Relationship Manager.

Outcomes you can expect

  • Single point of contact and clearer accountability

  • Fewer silos and better coordination between services

  • A scalable model that adapts as the campus grows

  • Stronger occupier experience through consistent quality

  • Improved sustainability performance aligned to campus commitments

FAQs

Do you support specialised environments such as labs and R&D spaces?
Yes. The model is designed for complex estates, with planned maintenance, compliance coordination, and responsive support.

Can you integrate multiple existing suppliers?
Yes. We can take a lead integrator role via relationship management and governance, then consolidate where beneficial.

How do you handle performance reporting?
Through transparent monitoring and reporting, coordinated by the Relationship Manager.